Billing Details

• Full-time status – Durham undergrad students are billed based on full-time status (full-time is 12 – 20 credits). Students who plan to enroll less than full-time should notify Student Accounts by the due date, so that their accounts can be adjusted.
  • Manchester, grad and law students are billed based on actual, registered credit hours.

• Anticipated credits – Financial aid (loans or grants) will appear on the bill either as an actual credit or pending item (anticipated credit).

• Paying on time – All students (domestic and international, full-time and part-time) must pay outstanding balances by the payment due dates listed on bills. Bills must be paid by the due dates to avoid a late fee. Checks need to be received by the due date – postmarks on that date are not accepted as on-time.

• The Account Change Form is found on our website and is used to make appropriate changes to the balance due. Charges may be added with the form, or amounts may be deducted if proper backup documentation is included (examples: changes in meal plans or financial aid not credited on bill).

2024/2025 Undergraduate billing dates - Durham campus

• Monthly bills will be issued as needed on the 10th of the month, due the 1st of the following month

Payment Methods

• Payment is accepted through online check or credit card, paper check, bank check, money order, cash or wire transfer (contact Student Accounts for wire transfer account information).  Credit/debit card transactions will include a 2.85% service charge.

• An optional payment plan for fall and spring semesters is offered through Nelnet Campus Commerce, and is due the first of each month from July - April. Link to the payment plan will appear on the Billing/Account View page in Webcat or Parent Portal.

• Families may apply for alternative education loans offered by some banks, or for federal PLUS loans. Applications should be completed and submitted to lenders prior to the payment due date.

• Checks that have been returned for insufficient funds are assessed a $30-return check charge.

Payments from 529 Accounts

Payments from 529s are initiated by the family, not the school. Please request payment promptly when your bill arrives, as these payments generally take several weeks to arrive. Please include the student's ID number.

Scholarships coming from outside of UNH

Students who have received non-university scholarship awards should forward the scholarship checks to UNH promptly. Non-university scholarship funds will not be credited to student accounts until the checks have been delivered to UNH Student Accounts.

• If the check is made out to the student, it must be endorsed with the following statement:  “Pay to the Order of UNH,” then the student's signature.
• Financial aid awards may require adjustment due to outside scholarships.
• If the student has received an award letter from the scholarship donor, please enclose that with the scholarship check. This will help ensure that the funds are posted accurately. Please try to avoid forwarding the award letter separately from the check.

Mailing Address for checks, scholarships, and 529 payments:

UNH Student Accounts

11 Garrison Avenue

Durham, NH 03824

Student Health Insurance

UNH requires health insurance as a condition of enrollment for all full-time degree students. Students may waive the UNH insurance if they have coverage through another equivalent plan. Please submit insurance waivers prior to semester due dates to avoid late fees. The Waiver/Enrollment form for health insurance will become available each year in June and must be submitted annually. Student health benefits plan information: (877) 657-5041.

Loan Requirements

First-time borrowers of federal Direct Loans must sign promissory notes and complete entrance counseling. Links for promissory notes and entrance counseling may be found on the Loan Requirements page.

Communication to Students

University communications are sent to students through the following channels:

• Official notifications are sent to students by many departments and offices via a UNH email address that is assigned by the University. This is UNH’s official mode of communication to students.

• University mailings are sometimes sent to campus addresses. Students may receive mail at Granite Square Station in the MUB.

• Students register, view grades, bills, student accounts and financial aid through the Webcat.

• Usernames (IT IDs) are obtained through the login help section. Additional assistance is available through the UNH IT Service Desk (603) 862-4242.

Student ID numbers and Social Security Numbers

Students will receive randomly-generated numbers to be used as their student IDs. UNH also requires that students provide their social security numbers so that we may comply with federal tax regulations. The SSNs will be stored securely within our information system and accessed only for federal tax reporting or financial aid purposes. UNH will already have SSNs on file for students who have filed FAFSAs. Families who intend to claim educational tax credits should be sure that UNH has the student SSN on record.

Tuition Protection Plan

Optional tuition insurance in the event of medical withdrawal is available.  This would cover reimbursement of tuition, fees, food and housing in the event of medical withdrawal due to illness, injury or psychological conditions. Tuition Protection Plan

• Customer Service – (866) 724-4384 
• Claims – (888) 427-5045